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Trust and Safety Services

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Trust and Safety

At NextWealth, we provide end-to-end Trust & Safety solutions that go beyond content moderation to ensure KYC compliance, identity verification, community guidelines enforcement, and regulatory risk management. Our Human-in-the-Loop (HITL) approach, combined with advanced AI, enables accurate identity verification to prevent fraud while ensuring seamless onboarding. We help businesses enforce community standards, tackling misinformation, hate speech, and harmful content to maintain safe digital spaces. Our expertise in risk assessment and compliance ensures platforms adhere to evolving regulations, reducing liability and enhancing user trust. By integrating proactive moderation, fraud prevention, and regulatory alignment, NextWealth empowers organizations to build safer, more reliable digital ecosystems while maintaining compliance with global standards..

Our areas of expertise

Strengthen AI models to streamline and enhance the accuracy of identity verification processes resulting in better customer security
Help prevent fraudulent activities, safeguarding business operations and protecting customers from any harm
Helping businesses maintain a secure and trustworthy payment ecosystem, effectively combating payment fraud and protecting end customers
Enhance account security, detect and prevent unauthorized access, and protect user data
Effective review management and approval leading to safe, relevant, and high-quality content for a better user experience
Help businesses improve the quality of their data, and gain deeper insights from their information assets
Analyze user behavior and content, detecting and preventing spam and abuse in real-time creating a safer user experience
Help analyse vast amounts of data and provide valuable insights to help business optimise pricing strategies and maximizing the promotional effectiveness
Help businesses manage online reviews, extract valuable insights, and enhance customer relationships
Help AI models mitigate unfair biases and create fairness in search and ranking systems
Help analyse vast amounts of data, detect anomalies, and trigger timely alert
Helping businesses enhance efficiency, accuracy, and insights and make well-informed decisions
Helping businesses improve their response and resolution capabilities, enhance customer satisfaction
Help organizations automate tasks, detect deviations, and ensure compliance with established guidelines
Helping fair, efficient, accurate conflict resolution
Help identify and mitigate harmful behaviors, creating a safer and more inclusive environment

Why choose NextWealth as your
annotation partner

Dedicated Expertise

We specialize in providing scalable annotation services across domains like autonomous vehicles, healthcare, and retail. Our team’s experience in Trust and Safety Services strengthens AI applications by ensuring data is accurately labeled for safer deployments.

Client-Focused Delivery

Our collaborative approach ensures the solutions we deliver are customized to meet the specific needs of your project. This includes tailoring digital safety solutions that align with your platform’s unique requirements.

Efficiency with Accuracy

Our HITL methodology guarantees results that exceed 98% in Precision and Recall benchmarks.

Scalable and Cost-Effective

From POCs to production-level deployments, our robust infrastructure and expert teams deliver results efficiently and economically. This scalability is critical for trust and safety programs that must grow with your user base.

Successful client stories and case studies

Deep dive into our journey of partnering with the global business giants.

Trust and Safety

Real-time Digital Identity Verification

for a US based identity verification company

1 min read

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Trust and Safety

Data Enrichment

for an Indian Equity Research Company

1 min read

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Computer Vision

Facial Annotation

features using object detection and classification

1 min read

Learn More

Why partner with us

Our services are tailored to elevate the efficiency of your AI/ML processes
Managed Services l Captive Services l Staffing Services

5,000+

Skilled
Employees

1B+

Data
Transactions

40+

Live Projects

10+

Fortune 500
Clients

73

NPS Score

Testified and trusted by
the best in the world of business

I am really happy at all the great things we have been able to achieve in the past 1 year. The relationship now has a solid foundation, and I am sure NextWealth will continue to be a formidable partner going ahead, bringing a delightful experience for our customers.

Sr. Program Manager Fortune 10 Technology Company

NextWealth has been an invaluable partner to us, significantly accelerating our growth by handling critical data operations and providing strategic insights.

Founder India’s Largest Market and Competitor Intelligence Company

NextWealth’s hard work and dedication are truly making a difference, streamlining our processes significantly. We really appreciate it!

Principal AI & Machine Learning Scientist Global Leader in Threat Detection and Security Screening

My experience with NextWealth has been wonderful. The diligent team consistently delivers on time with a focus on quality. Their innovation-driven mindset fosters a win-win situation for both teams.

eCommerce Strategy Manager Europe’s Leading Fashion and Lifestyle Platform

I am happy with the improvement in the performance. I have seen positive improvement, and we have a long way to go.

Staff Technical Operations Manager Fortune 10 American Retail MNC

NextWealth’s in-depth analysis helped us pinpoint exactly what needs to be done to address the issues.

Specialist Quality Services, Fortune 10 Technology Company

With excellence in Quality, Cost, and TAT—key pillars of any operation—NextWealth sets a benchmark for operational efficiency and beyond.

Associate Director Indian Equity Research Company

We have experienced significant growth—a success we could not have achieved without the expert support, hard work, and commitment of NextWealth.

CEO Leading Marketing Agency

Explore Resources

Know how we are accelerating business growth by enabling effectiveness in AI/ML

FAQs

How does NextWealth use human-in-the-loop (HITL) methods in Trust & Safety operations?

Skilled human reviewers validate AI outputs to ensure accuracy, context understanding and NextWealth integrates HITL frameworks into Trust & Safety by routing edge cases to trained reviewers, ensuring contextual accuracy beyond automated models. Feedback from human review is systematically looped back to improve model precision, reduce bias, and enhance scalability. This closed-loop process delivers consistent compliance, accuracy, and adaptability to evolving platform policies and policy adherence.

How accurate are NextWealth’s Trust and Safety operations, and how is quality measured?

NextWealth ensures accuracy through gold-standard sampling, multi-layer QA audits, and SME validations to benchmark moderation outcomes. Performance dashboards track metrics such as precision, recall, F1 score, and Inter-Annotator Agreement (IAA) in real time. Continuous calibration tasks and feedback loops maintain consistency, compliance, and model alignment at scale.

What services are included under NextWealth’s Trust and Safety offerings?

NextWealth delivers a full spectrum of Trust & Safety services including identity and account verification, content moderation, fraud detection, review and rating management, incident management, and compliance support. These workflows are powered by AI-assisted tools with human-in-the-loop review for contextual accuracy. Our modular approach enables enterprises to deploy tailored solutions that scale securely with platform growth.

What types of content does NextWealth moderate?

NextWealth moderates multi-modal content including text, images, audio, and video across digital platforms.

Which industries does NextWealth’s Trust and Safety services cater to?

NextWealth supports Trust & Safety operations for social media platforms, hi-tech enterprises, e-commerce, fintech, dating apps, edtech, and gig platforms. Our domain-trained teams apply policy-aligned workflows tailored to each industry’s risk profile. Scalable HITL frameworks ensure compliance, brand protection, and safe user experiences across sectors.