Blogs

Natural Language Processing

The Role of Artificial Intelligence and Human-in-the-Loop in Fraud Detection

Introduction Fraud is an ever-evolving challenge in the digital age, costing businesses billions of dollars annually. As cybercriminals adopt sophisticated methods, traditional fraud detection systems struggle to keep up. This is where Artificial Intelligence (AI) comes into play, providing real-time fraud detection and proactive security measures. However, AI alone is not infallible. With years of […]

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Artificial Intelligence

AI and Human Expertise in Catalog Management: A Balanced Approach for eCommerce Success

According to The State of Personalization Report 2024, published by Twilio Segment, AI-driven personalization is a growing trend in eCommerce. 92% of businesses use Generative AI to drive success. Some common use cases include offering smart product recommendations, quicker product description generation, and improved search using images. eCommerce businesses, especially those dealing with thousands of […]

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Artificial Intelligence

AI Bias and Fairness: Strategies for Creating Inclusive Algorithms

Artificial Intelligence (AI) has become an integral part of modern society, revolutionizing industries from healthcare to finance and transforming how we live, work, and interact. From personalized recommendations on streaming platforms to predictive analytics in criminal justice, AI systems are increasingly making decisions that affect millions of lives. However, as AI technologies proliferate, so do […]

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Success Stories

Computer Vision

Computer Vision

project to identify phishing threats

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Customer Experience

Inbound Chat and Voice

customer support for India’s leading fintech company

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