Blogs

Natural Language Processing

HumAIn Approach: Collaboration in the Gen AI Loop

Generative AI’s (Gen AI) rapid rise in automation is closely tied to human expertise. While Gen AI is seen as the next frontier of productivity, it requires looping in human’s nuanced perspective for adaptability and diverse usability. Stanford University professor Melissa Valentine emphasizes that while Gen AI is fundamentally a data-driven language model, its potential […]

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Artificial Intelligence

Will AI Replace or Disrupt India’s KPO/BPO Models?

In the rapidly evolving technological landscape, AI is having an impact across various industries. One sector that stands on the brink of a significant transformation is India’s Knowledge Process Outsourcing (KPO) and Business Process Outsourcing (BPO) industry.  AI’s ability to streamline operations, reduce costs, and enhance service quality poses a critical question: Will AI replace […]

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Natural Language Processing

Balancing Innovation and Responsibility: The Challenge of Ethical AI

Artificial Intelligence (AI) is revolutionising enterprises such as those in automotive, high-tech media, healthcare,  finance, retail, manufacturing, and so on, across the globe, driving unprecedented growth and efficiency. The AI market, valued at around $200 billion in 2023, is projected to soar to over $1.8 trillion by 2030 (1). This rapid expansion highlights AI’s transformative […]

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Success Stories

Computer Vision

Computer Vision

project to identify phishing threats

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Customer Experience

Inbound Chat and Voice

customer support for India’s leading fintech company

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