Author: Deepa Haridas
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Fast-Tracking Business Growth with Outsourced Back-Office Services
In the world of business, back-office services refer to those non-core activities that are essential but can be outsourced to third-party service providers with the necessary expertise to manage them. These services can range from document verification and data entry to financial and accounting processes, payroll, and omni-channel customer support services.
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Covid-19: A Game Changer for Working Women
A top official at a major IT company who has 50 directs, is on a Zoom call and is also overseeing her kid’s online classes, while her husband is attending a conference call in another room. An associate who works at a top BPO firm has been working at odd hours, as she is juggling between…